Testimonials

Some testimonials from our clients.

Simon, Hermit Park

........."Having sold a few of their homes as a Real Estate Agent I was always well aware North Haven's product was of the highest quality and value for money.  My wife and I had very high expectations when we decided to purchase the North Haven display home in Fairfield Waters.  I am pleased to say we were not disappointed.  We found the entire building process to be thoroughly enjoyable and praise North Haven for producing a fantastic home in excellent time.  We will have no hesitation in recommending their services to our friends and family and I will continue to be recommending them to present and future clients."  

Sue, Greenview

.........."I have written a letter about our North Haven experience, because I believe a business should receive positive feedback from satisfied customers, on a job well done.  Buying a home is a big decision for anyone, especially a first home-owner like me. I was nervous about the whole ‘new house’ building process and aware that sometimes house building can be a mismanaged affair, leaving the owners emotionally and financially distressed. 

Before committing to the purchase we were shown a house at Fairfield Waters.  As we walked through the house we were amazed with the attention to detail, the design layout and general finish.  The salespeople were friendly and approachable.  They welcomed discussion about our ideas and answered any questions we had about their houses.  They explained to us they were a local business looking after local families.  We felt a sense of relief after that meeting because we knew we had chosen a good business, with a professional caring approach to their customers.

North Haven Homes made the process of choosing the interior décor a painless affair.  Appliances and fittings are quality products already included in the package deal.  A professional Interior decorator assisted me in choosing from a pre-selected contemporary range of tiles, paint colours, carpet, laminate and door handles.  The meeting was over within an hour and I was completely happy with my choices.  I couldn’t wait for the house to be built to see it all come together. During the building process we were kept informed of each stage of progress on the house.  If we had any queries, they were promptly answered by one of the friendly staff.  Their business motto is not just words; we really did feel a total peace of mind.  At the handover stage, the house was thoroughly checked for any defects, with even the smallest marks being attended to.  When we moved you gave us a bottle of wine to celebrate the occasion.  It was a nice touch by a business that really do care about their homes and the customers who live in them." 

Craig, Fairfield Waters

........."Fastest house I've ever had built and one of the better quality homes I've seen built around here, in Townsville. The staff is friendly and more than accomodating throughout the whole process." 

Chris, Aitkenvale

........."My wife and I were very happy with our home we built with North Haven Homes which has just sold, some 4 years later, and realised a record breaking sale price for the area."

 Sister Benedict, Townsville

........."We have been impressed with the efficient manner in which transactions with your company have been presented and we thank you for our adherence to the timeframe originally outlined."